Best Buy Reviews in Doylestown, Pennsylvania
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Best Buy - Sales Manager Review from Doylestown, Pennsylvania
We came to buy a 65 to 70" TV and the sales people were too busy talking to each other to help us, then when they finally did start to help us they would start talking to other customers that came up to ask them questions instead of talking care of us first, then we asked to talk to the manager who the sales girl said didn't have time to talk to us so my husband went over and asked him about the TV we knew we wanted. He was in a rush and one of our questions was if he could include a remote for the display which was missing one. He said that he could only give us half off a remote. Then he rushed off. I can't believe how rude, rushed and bothered the staff seemed having to make time to answer questions to see us a TV. Rude.
Best Buy Sales Manager
Reason of review
Poor customer service
Best Buy - Refurbished Computer Review from Doylestown, Pennsylvania
I bought a refurbished computer less than a month ago to use for school. It was always slow but in the last few days it has been freezing up completely when I try to use the Internet and I have to shut it down. I called and they said all they can do is have me take it to the store and have it diagnosed, which starts at $69.99. I reiterated that I had just purchased this computer. She said there was nothing else they can do. It's possible the repair may be covered under warranty, but I would still have to pay for the diagnosis.
Review from Doylestown, Pennsylvania | Best Buy review
STILL waiting on preorder Note 4. Was told I'd have it launch day (10/17) then was told Saturday, then Monday, then Wednesday. Called today (wednesday) and wasn't even given a time, just told its a "waiting game." Was also told they had one for sale to the general public at a different best buy, when they still had preorders to fill. Totally disorganised and borderline scammers. Utterly disgusted with their customer service.
Unprofessional Customer Service Review
Took geek squad 14 days to replace I phone under insurance claim, wad told I would get a text when ready, never got text, I called the 14th day and was told my phone was there for 2 days, very unprofessional, bad customer service, staff is not well trained
Ever try calling Best Buy and trying to reach a human being?? You would think that the "Sales Dept" would be easy to reach, since all companies would like to sell their product, NOT at BEST BUY !!! I have called numerious times, trying to get hold of ANYONE, just to...
Best Buy Has a Problem-
....We live in Oklahoma City and we buy most of our TVs,stereos and DVD players at Best Buy.My first complaint is that since I am disabled, The store does Not have an Electric Cart for me...like the ones at Wal-Mart. The second problem with Best Buy is that there is Never a sales-person willing to Help you with your purchases. We arrive with the money to buy our items NOW...and the staff just Looks at us and wanders Away somewhere. This store needs Sales Persons that have Knowledge of All of the products available, their Cost -And their Warranties.
Sold me a "DEAD"laptop,its brand new, and has a bad motherboard | Best Buy review from Doylestown, Pennsylvania
purchased a new samssung laptop,it would,t turn on,returned it to the store, they won,t take and had me return it by mail to the maker, weeks later i thought i had recieved my new laptop...again it wound.t turn on, and best buy would not take it back nor refund my money...i.m out about $300.00 bust buy said the 14 day return period had expired, so now i,m responsible for mail time, when best but said i had to mail it back to the maker...why diden,t best buy return it ?
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