I ordered a tablet at a sale price two eeks back for ship to store.
Last Friday I get an email saying order is almost ready for pickup but wait for final email.
On Sunday, I get email saying billing problem with order so please call.
This was understandable since I had to cancel my card which was lost and BB had not yet charged.
I called three times waiting for 15 minutes each time and the representative they could not add my new card. Finally I went online and added my new card and then called rep to verify. she said card was great and charge has gone they and that I should go and pick up my order at the store. I told her the email and the greetings on BestBut says that I should wait for a final confirmation for pickup so I would wait for it.
A fewminutes later I get an email saying that my shipment was delayed which I thought was good since at least my order was ok.
In an hour I get an email saying my order is cancelled.
I have been trying today to call bestbuy today to discuss the cancelled order. every 5 minutes an operator comes and asks me where to direct the call but does not take me anywhere.
I am really pissed off and just tired trying to reason out my order with them.
A huge thumbs down from me for BestBuy.