Geek Squad as well as sales representatives are so so so Bad and Liars, unfortunately!!! | Best Buy in Toronto, Ontario

Geek Squad as well as sales representatives are so so so Bad and Liars, unfortunately!!! I bought a laptop couples of months ago as an open box but it was a pretty new and they gave me $30 off on it. At the beginning when they tried to start the machine up, it was very slow and not working probably. So the sale representative offer to me to restore the machine and optimize it for me for free in order to convince me to buy it. I agreed since I know this type of enhancement costs $100. I pick the laptop up couple of days later. when I went home I put the battery on the power for couple of hours. I switch on and it was amazing full of speed and super enhanced. I installed all the software programs that I need, including Matlab and others, which cost me a lot of money. Later, when I feel the battery is full, I got the plug out. Disaster happened, the Laptop shut down!!! %100 I will not exchange my laptop after I spent hours installing the software. I had a project to finish at the end of last term ( November and December). I know, I have one year warranty for anything happen to the machine, I decided to postpone the visit later during any time in the year to do a visit to very bad and non-understandable people working in Geek squad and Best buy sales representatives! It will be my last time purchasing from this shop!!! I cannot believe the guy who optimize the machines was not a ware about the broken battery in the first spot!!!! That is too bad
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#487758 Review #487758 is a subjective opinion of poster.
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