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I came to a store besides Costco to buy a blue ray cd and I had my rewards card and an email that show that I have the $5 certificate...they have no way to help me get it unless I have to log in and show them the barcode for it or reprint it for them before getting...
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1.9
#1092716
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I purchased a membership via Best Buy branch (Orangeville, ON) on 28th of July to get 2 x TV brackets installed. At the point of registering, I was not told of a minimum 12 month requirement to be with the membership. The tech was able to come and install only on the...
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1.8
I didn't like
  • Cancellation policy
#1090247
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Resolved
Saw that BestBuy has iphone6s w 128 gb for $30, so I call the Dundas St location to check if they have it in rose gold. The guy who answers in their mobile dept says they have it in rose gold, and agrees to hold one for me. I drive over, pay $20 for parking, walk in...
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#970980
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Best Buy Washer And Dryer Installation Review

This is not the Best Buy of the past. Installation of our washer dryer was a disaster. No one knew what was going on. Head office staff were simply patronizing and useless. 16 phone calls made before I worked it out. By by best buy!
3.5
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Exchange, Refund and Cancellation Policy
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#920156
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Ordered something that had wrong model # on it and bestbuy sent wrong item in spite of description! Took another 2 hours to get return label because bestbuy wants to investigate! What about customer service...they just don't care I will NEVER deal with them again since...
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2.0
I didn't like
  • Poor customer response
#899230
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BEST BUY OR WORST BUY is the question.

Best Buy will go bankrupt because it is run by INCOMPETENT people. Geek Squad is just the tip of the iceberg. Best Buy double charges the service contract on the phone month after month. After spending nearly four weeks and at least ten phone calls, the reluctants agreed to refund the bogus charges. MINISTRY OF CONSUMER better get their act together and see why BEST BUY / GEEK SQUAD is allowed to continue with this kind of fradulent business practice. ABSOLUTE DISGRACE.
#760706
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My friend and I split the cost of AVG "Award Winning Security 2015" from Best Buy back in September. She installed it onto her computer first, but when I tried, I was offered only a 30 day trial after which time if I wanted to carry on with it, I had to pay for...
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#758312
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Went to buy a new refrigerator as mine stopped working this morning. There was a large moveable stairway in front of the Samsung large capacity fridges and I had to move it myself. Karen came by saying she was busy but would be back in a few minutes to help. She...
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1.0
#742444
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Misnamed "BEST BUY" and its "GEEK SQUAD" (well named) do not provide the kind of support they promise when you pay for an extra extended warranty. I have phoned several times over several weeks asking them to send someone over to make sure my TV/Sound/Apple Computer...
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1.7
#738426
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Contact Best Buy

Mailing Address:
Best Buy, Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
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Best Buy Products and Services

I ordered a external hard drive, which i needed very badly. I got online at a Bestbuy website, i got it not longer after and it was defective, i emailed them which took like 3 days of emailing and finally they told me to phone, so i did and they told me that in order...
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2.4
Meaford, Ontario
#699449
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