I just checked my acct to find that my acct is froze. Not because I owe Best Buy money or late.
But because I pay my bill in full. I called their 800 numbers talked with two reps. Sums up like this I have been a card holder since 2004 Never ever late once and more often than not pays the bill in full. Yet I was just told that because I did the account is frozen.
I don't know what *** these people smoke. A customer who never fails to pay and you freeze the acct. They have got to be a contender for the Darwin award. I'll be sending a much more detailed letter to Consumer Reports and the news agencies.
Last year I bought some 8000.00 worth of products from Best Buy company. They will be lucky to see a dime this year.
Product or Service Mentioned: Best Buy Account.
Reason of review: Poor customer service.
Best Buy Cons: Way beyound mad.