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I just checked my acct to find that my acct is froze. Not because I owe Best Buy money or late.

But because I pay my bill in full. I called their 800 numbers talked with two reps. Sums up like this I have been a card holder since 2004 Never ever late once and more often than not pays the bill in full. Yet I was just told that because I did the account is frozen.

I don't know what *** these people smoke. A customer who never fails to pay and you freeze the acct. They have got to be a contender for the Darwin award. I'll be sending a much more detailed letter to Consumer Reports and the news agencies.

Last year I bought some 8000.00 worth of products from Best Buy company. They will be lucky to see a dime this year.

Product or Service Mentioned: Best Buy Account.

Reason of review: Poor customer service.

Best Buy Cons: Way beyound mad.

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Anonymous
#1272645

Why are you complaining at Best Buy when you need to call Citibank?

MattD78
#1272183

Best Buy doesn't own the credit card and has nothing to do with your account, that is all handled by Citibank and owners of the card.

Anonymous
#1271311

Something else definitely going on here but as a side note you actually have been hurting your credit since 2004. Smooth move there exlax.

Anonymous
#1269600

From your attitude I have a feeling they canceled your account because you were too young to have one?

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