Detroit, Michigan
Not resolved

Ordered online and email say will be available for pick up today. Sooooo, after 5 hours no email or text saying to pick up, waiting on hold for 9 minutes to speak to LIVE person at store, I am told it will be couple days.

They have to get from another store. But wait, Email said today! So now they have 190.00 of MY dollars, I do not have what was promised AND if I want to cancel it will take 2 days to get money back. Best Buy you deserve to go under, no way to run a business.

Walmart, Amazon, they have it all going on. Last buy for me EVER from Best Buy.

Product or Service Mentioned: Best Buy Shipping Service.

Reason of review: Order processing issue.

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