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Verified Reviewer
1.0
Details
Do not shop - Best Buy review
I recently bought a washer and dryer from Best Buy-Parma. The horror. The first wash revealed that the hose to from the washer to the stationary tub was not tied down and the whole utility room was soaked. When the second set of installers came out to repair this...
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2 comments
Anonymous
#1798307

Maybe you could try doing like the homeless do and simply never wash your clothes. That way, you would be given a wide berth whenever you went out in public.

You could just let your clothes get washed at the same time that you took your shower, whenever it happened to be raining just go out and let it all pour down on you. You would be happy and carefree just like the unwashed masses.

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Review
#1746335 Review #1746335 is a subjective opinion of poster.
1.0
Details
We initially purchased a Sony XBR 49" TV that was to be installed over a fireplace. Best Buy recommended that and IHA specialist come out and assess. Sebastian from IHA recommended that instead of placement over the fireplace we instead exchange the TV for a 55"...
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Review
#1745762 Review #1745762 is a subjective opinion of poster.
Service
Best Buy Tv Installation
Cons
  • Staff do not honor what they state to customers
Reason of review
Poor customer service
Loss
$300
Preferred solution
Price reduction
Tags
  • customer serivce conversation
1.5
Details
I purchased an over-the-range microwave online, and paid nearly the same amount for installation. Round 1: Installer removed my old one, then refused to install the new one. Told me cabinet was too low, against code, have it moved. Left wrong new appliance, had to come...
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Review
#1659822 Review #1659822 is a subjective opinion of poster.
Service
Best Buy Microwave Installation
Pros
  • Price
Cons
  • Left a mess
  • Poor customer service
  • Shoddy installation
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
1.0
Details
Hello I can't believe this has happened to me. I used to go to best buy for all of my electronic needs. I would go in there weekly and look around at the new technology and maybe purchase a dvd. I had encountered recently that the mobile manager was following me around...
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27 comments
Anonymous
#1699400

leave me alone. I also wish you would mind you own business.

If you had the balls which you don't you would just leave me alone.

I don't want to need to be harassed. That is illegal and it's also cyberstalking.

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Review
#1552804 Review #1552804 is a subjective opinion of poster.
Product
Apple Iphone 8 Plus Cell Phone
Reason of review
Damaged or defective
Loss
$1
Preferred solution
Full refund
1.0
Details
In March of 2018 we went to Best buy and switch from Sprint to AT&T. We switched because we were given a price of $257 for 5 phones and a credit of $15 a month on our DirecTV bill. We never received the DirectTV discount and our phone bill is $330. When I went back to...
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Review
#1461353 Review #1461353 is a subjective opinion of poster.
Service
Att Deal

Worst company ever! | Best Buy review from Akron, Ohio

1.7
Details
Worst company ever! - Best Buy review
Worst company ever! - Best Buy review
Worst company ever! - Best Buy review
Don’t buy appliances from them! The stupid installers cause more damage to your property than they are worth! Especially idiots that can remove a door from its hinges when they don’t need too. They just chip away at the brand new trim instead!
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Review
#1432004 Review #1432004 is a subjective opinion of poster.
2.0
Details
local store just strings customers along. Ordered dehumidifier on last half September 2018, they canceled order with no notification, reordered october 02, 2018, customer strung along again, shame on me. Waited till november 18, order never came in , checked at store...
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Review
#1405548 Review #1405548 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
Loss
$288
Preferred solution
Let the company propose a solution

Don’t Buy | Best Buy review from Newark, Ohio

1.0
Details
Our 18 month old $$$ Samsung TV 55” has died. Geek squad was to be out tomorrow. A 3rd party contractor called to say it would be another week and that Best Buy overlooks on dates to make people happy. Not happy and service is aweful.
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Review
#1399662 Review #1399662 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
1.6
Details
I spent over an hour in this store trying to decide on a printer. Not one person came up to me to ask if I needed help. I finally got help from a manager and bought the printer. On our way out we got stopped at the door. As it turned out without my knowledge, my...
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4 comments
Anonymous
#1550675

Your daughter is a dishonest person. You should be embarrassed for posting this. The only wrong here is they didn't ban you from the store

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Review
#1336624 Review #1336624 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service

Contact Best Buy Customer Service

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7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
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Best Buy Questions
2.6
Details
Worst company and very poor customer service. I had a bad experience in March 2018 that took 3 months to resolve and Verizon had to do it because Best Buy doesn't care about its customers. I knew better than to go back... but here i did anyway in August. Was given bad...
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#1334785 Review #1334785 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service