Not resolved

we bought a Kitchen Aid dishwasher and double oven at the St. Peters Mo.

store. We also bought Best Buy installations for both. A guy was supposed to come between 8 and 12, it is now 3pm and still no one. we called Best Buy several times during the day and got onwhere.

The manager told us that he cant control the installers even though we paid Best Buy 200 dollars for installation. When I told the manager I was ready to cancel the purchase, he said fine, obviously he could not care less. Neve again will we shop at Best Buy. We spend 400 dollars and got this treatment.

Dr. Al Kalmar, Lake St.

Louis/Mo, by the way we have bought computers, etc. from that store before.

Product or Service Mentioned: Best Buy Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Oct 04.
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