Pre-ordered Xbox one June 2013; Still waiting on Christmas Eve! | Best Buy in Bonn, North Rhine-Westphalia

Military family stationed in Germany. Best buy advertising "now better shipping to APO addresses." Pre-ordered the Xbox one for our children's Christmas gift. It is Christmas Eve and we have not received it. Ordered the Xbox 6/10/13, not here. Ordered Xbox one games 11/26/13 and received them Dec.11, 2013. Started calling and emailing Best Buy when games arrived and no Xbox one. Email would say someone will contact me in 3 days, then I get the same email in about 3 days. 2 lost package cases opened, but no return call. Multiple calls to Best Buy. A post office worker said the package was not sent priority so is probably traveling slowly. Why would you do that to an electronic in the Holiday season? I just felt like no one cared about my situation until the last BestBuy person I talked to 7 days before Christmas who at least apologized for this experience. My Best Buy account says my Xbox shipped 11/21/13. If this is the improved service to the military, I would hate to have experienced it before it improved.
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You don't deserve better service just because you are in the brainwashed *** military. It makes you no better than anyone and in fact I think it makes you worse!


Best buy was the one who offered, he did not say he deserved it because he was in the military. And before you start bashing the "*** hole military" maybe you should think about what the military does for you. Have some respect you piece of ***.


I brought four tablets from bestbuy got four boxes only got three a nd one box with nothing in them they been lying everyday I call different lie.the tablet suppose to have been here before Christmas and it's Christmas no tablet. And that hurt. Sad from Mississippi


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#466244 Review #466244 is a subjective opinion of poster.
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