Best Buy Reviews with Media in North Carolina, USA
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Bought a laptop this Christmas from BB's website. It would have been a great deal for a 2.4Ghz processor, 4G of RAM and a Tb of hard drive. I selected it and paid for it. Christmas Eve it came! However, immediately I realized how slow it was and checked the system...
- Wide variety of products
- False advertising
- Customer service
- Slow to assist
Reason of review
Not as described/ advertised
Deliver product or service ordered
They go behind my back to my wife when I said NO NO NO | Best Buy review from Fayetteville, North Carolina
Told the tech at Geek Squad 3 times no I don't want to buy the 200.00 year coverage, I turn my back and the little *** sold it to my wife... They won't answer email and they simply ignore the complaint. Then I proceeded to call and email corperate which they ignored the calls, and email and when I spoke to someone they gave a very ethnic "You aint getting it fo free ya know".... Well seeing I did not want to begin with what the *** are you trying to tell me... As the Geek Squad goes.. which Ghetto did they get the hoody boys from
I fell in one of their stsores,was transported to hospital by EMS, and xray revealed I had broken my arm. Store never called me to see what kind of injuy I had. No follow up at all from Best Buy. I am disappointed that Best Buy has so little regard for their customers...
Reason of review
Poor customer service
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