Best Buy - No help untill I complained and selective policy on return amounts
I had to wait and watch sales reps look at me as they walked by without helping me (this is not the first time). I wanted to spend $1000 on a camera setup. I had to complain and get a manager to get helped. Sorry customer service!!!
I needed to return something valued at $900. I paid in cash but they will not give you back cash unless its under $600. The manager told me that they are not a bank! But if 3 customers returned items valued under $600 each they would get cash back. So they do have the cash. Now I had to drive home which is out of town and have to drive back into town to cash a check when it arrives in a week or 10 days. So they are costing me my time and wasting my gas. Will they cover this expense? What about interest on my money that they would not give me back until i get a check and cash it?
So they have selective business policies depending on how much you spend. Kind of like discrimination isn't it?
I have spent A LOT of money at best buy on numerous stereos, tv's, kitchen appliances and computers.
TIME TO DO BUSINESS WITH SOMEONE ELSE!!!!!
Review about: Best Buy Sales Manager.