Went to Best Buy on 1960 in Houston, Tx around 11:45 on May 7.
No help on the floor other than in the customer service area. Customers stacked up.
All I wanted was a Garmin and I knew exactly which one. Two managers at front door chatting.
I told them what I wanted; one said she could get me 'some help' I said no you can't they are all busy. You don't have enough help and why have you gone to a customer pit service area where I have to stand in line when folks are returning goods, etc?? So I took my business down the street to Office Max.
Best Buy lost a sale. I am marking them off my list.
I enjoy customer service and Best Buy has lost it.