Best Buy Reviews in Staten Island, New York
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have decided to avoid best buy from today on until i die i was mistreated again which i was told would not happen again but it did...i buy over 2 to 3000 a month for my company and myself and sometime i have to return one small item.....this is a process from...
- Return policy horrible unfair and worst of all stores
Reason of review
worst return policy i was 2 days late and treated like a child
Worst Consumer experience ever! | Best Buy review from Staten Island, New York
I have to say that my experience with Best Buy has been the worst consumer experience I had thus far. I feel as though the employees, and perhaps upper management, at store #469 were playing games with me and other consumers. On August 19th I went in person to the store to purchase a HP touchpad and they told me that they shipped them all back to HP. Then I read in online articles that they actually have the item and will sell them in stores. I called my local store and was told to check either Thursday or Friday. On 8/25/11 I called in at 10:30 am to find out if they were going to be shipped in and the very rude employee said "No, I don't know who told you they were coming in today, but we won't be getting anymore in;" then, I check in store at 4pm to find out they received a shipment at 1pm and sold out by 3pm... why the lies! I will never shop at Best Buy again, you have lost yourself a future customer.
$1,000 order where is it....no clue | Best Buy review from Staten Island, New York
order 1,000 worth of appliances three weeks ago....called customer service for the last two weeks...put on hold, disconnected, we wont talk to you because the order is in your husbands name.....after being disconnected, onn put on hold for a great length of time.....as of today, they still dont know where my order is....couldnt care less i was cancelling a 1,000 dollar order nor offered to offer me anything for my inconvenience.....so i filed a complaint with their customer service complaint dept and what did they do PUT ME ON HOLD..... i hung up.....do not order from best buy on line or in store period......service is horrible nor do they really care where or how your appliances are being delivered....everyone just passes the buck......STAY AWAY FROM THIS STORE
Best Buy Customer Care
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