Bestbuy uses marketplace venders on it's website. | Best Buy in Newburgh, New York

I ordered a dryer, pedestal & trash compactor from the Bestbuy website using Bestbuys credit card. The dryer & pedestal arrived without incident, but was told the trash compactor came from a marketplace vender (unbeatable sales-NJ) and they had no control over this disreputable co. (Even ebay gets involved with it's venders) This Co did not deliver my trash compactor. Never saw it, never opened the box & it never came near my house for several weeks. I canceled this order for a $830 trash compactor and they charged me a couple hundred dollars 'restocking' fee for an un-opened, never delivered sm appliance and a shipping fee for which item was never shipped. 'Unbeatable Sales' (& Bestbuy for sponsering them) are as disreputable co's as you can imagine. They demanded more then half the purchase price ($430) for an item they never delivered. Be very wary of both companies.
View full review

Do not use Best Buy market place third party vendors, if you cannot get it from the store beware !!!

Fireball, one of their vendors can never be reached and has horrible customer service. Fireball does not answer their phones, you have to leave a message and no one returns

your call and they do not repond to your e-mails. Don't do it !!!!!!!!!!!!


So write a review about the company selling the disposal system, not about the place you yourself understand didn't and wasn't going to deliver it. Or submit a claim with your postal service carrier stating that you didn't get the thing. It's not your fault!

View more comments (1)
#461454 Review #461454 is a subjective opinion of poster.
Best Buy Credit Card

Contact Best Buy Customer Service

Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
(757) 220-1352
All Best Buy Contacts

Best Buy Reviews

  1. 533 reviews
  2. 263 reviews
  3. 130 reviews
  4. 56 reviews
  5. 36 reviews
Best Buy reviews