Best Buy Reviews in Huntington Station, New York
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On February 11, 2017 walked into Best Buy store#345, Huntington Station and was looking for a specific TV that was $999.99. A sales consultant by the name of Justin Milione greeted us and showed us where to find the TV. He then proceeded to tell us that a better TV...
Best Buy Sales Representative
- That i was lied to by a sales consultant just to make a sale
Reason of review
Poor customer service
Fire te manager | Best Buy review from Huntington Station, New York
Corporate, I bought 4 months ago around 3,500 dollars worth of stereo equipment.The individual that helped me at best buy gave me a set of speakers two came in the box to many no big deal?I went to best buy same location to return it they could not find my order in the computer for some reason. I figured i would go there buy my two 70 inch tv,s because im now setting up my family room. It probably would have cost me another 8,000 dollars? I wanted to get a credit for whatever the speakers cost maybe a couple hundred dollars. They called the manager he was rude.To make a long story short he told me flat out he does not need my business. This is after him trying to fix the problem for 5 minutes. What prompted that was when I said to him that this experience today is horrible and even considering not doing business with best buy anymore.This happened on 4/21/2013 at around 1 p.m. If I tell you his effort was terrible so terrible that this is the first complaint I ever put in for anyone at any store in my whole life and im 45 years old.I can tell you that it is people like this managing your stores that will drive down sales. Because I who is very easy going and has no problem spending a decent sum of money without thinking about it, was just lost as a customer forever. How many more did this happen to in that store I wouldn't be able to tell you.And as a company like best buy who is trying to keep same store sales up its not gonna happen with people like this.It wasn't even the fact that I wasn't accommodated it was his attitude and recommend you fire him. The store is located on 148 Walt Whitman RdHuntington Station (631) 427-5161
Best Buy Manager
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