State: New York Product: Best Buy Shipping Service Clear all filters (4 of 88 reviews match)
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1.0
Details
My mom bought a refrigerator from them and it was to be delivered on a certain day. The night before the delivery she received a text message with the time period the next day delivery was suppose to happen. The following day she received a text message saying the item...
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1 comment
Machele
#1589824

I hope your mom immediately cancelled the order with Best Buy and wandered over to a Lowe's if you have one in town and bought from them. Alternatively, buy a fridge from some other store in town.

Review
#1391121 Review #1391121 is a subjective opinion of poster.
Service
Best Buy Shipping Service
Reason of review
Order processing issue

Best Buy in Valley Stream, New York - Liars, Took my money and did not deliver.

1.5
Details
I purchased a Panasonic GH5 paid cash $2200.00, paid for over night delivery$25. Three days later I never got it...Went back to the store in Valley Stream NY. Manager said it left today? He never gave the reason why it never was shipped out. I needed the camera for a shoot in LA my flight was for the following morning...Now im stuck with out the Camera i was hired to use. But do they care? Never again will i step foot in Best Buy...BH from now on. The Sale person just wanted my money period...Promised something that he knew wouldn't happen...Just be honest with the customers...Totally unprofessional.
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Review
#1040692 Review #1040692 is a subjective opinion of poster.
Service
Best Buy Shipping Service
Reason of review
Problem with delivery
Loss
$1500
Preferred solution
My client is DJWhookid i was hired to shoot a video...My name is Renny Hurst is a videographer

Best Buy Shipping Service Review

1.0
Details
Horrible customer service and terrible shipping service. Items delayed for shipment repeatedly. Take no responsibility.
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Review
#750509 Review #750509 is a subjective opinion of poster.
Service
Best Buy Shipping Service
Reason of review
Problem with delivery
Ordered a computer online and after the order was placed and accepted on bestbuy.com then we received an email informing us that the unit will only be shipped in 1 - 2 weeks. .. and "We apologize for the inconvenience, If we do not hear from you before we ship your...
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1 comment
Anonymous
#389653

I agree...BestBuy.com SUCKS! They did the very same thing to me.

Never told me that the computer that I ordered was on back order until AFTER they took the money out of my account, which they aren't even suppose to do until the item has actually been shipped, and now I have to come up with the money to purchase another one locally because at this point my money won't be available for another 5-7 days if I cancel the order. UNLAWFUL!!! On top of that, they blatantly hung up on me TWICE when I called to discuss their screw-up!

They should be shut down! NEVER will I order from them again!

Review
#280485 Review #280485 is a subjective opinion of poster.
Service
Best Buy Shipping Service
Loss
$700

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