Best Buy Cashier Reviews in New York, USA
No return/ store credit/ exchange | Best Buy in Syracuse, New York
Bought a $50 video game at Best Buy for a gift for someone. I thought they had a Xbox 360 but turned out they had the PS3. I explained my situation to them that I wanted to just change the game or anything at all.. but because it was past their lousy 15 day policy they could do Nothing for me. I am a manager at one of the jobs and a cashier at another and this is outrageous to me. I am now stuck with a $50 dollar game that I can't use. Still in the original package with the receipt! For now on I will avoid Best Buy at all cost.
Best Buy Cashier
Poor service at Best Buy
The slowest service ever! Ever time I asked for help I was told "wait a sec" or "I'll be there in a minute". Help never came. I was constantly told to go to the cashier for help but then I was told to go to another employee who then directed me back to the cashier. This cycle repeated 4-6 times and I basically wasted an hour doing that. When someone finally helped me they just said to wait on line. Why didn't they just tell me that in the first place!? Once I got on the line I wasted another 45 minutes even though there were only 3 people on line. Come on Best Buy! Once I finally got there they took 15 minutes to give us the computer. They kept on asking, " Do you want this?", "Do you want that?". No I don't! just take my money so we can all go home. What kind of service is that? Why didn't I just buy the computer at P.C. Richardson?
Best Buy Cashier
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