customer service store service customer geek squad phone manager order money people
3.6
Details

Update by user Sep 05, 2019

Best buy fixed computer and gave me free of charge a new Virus protection program. Great job!

Update by user Sep 18, 2018

Ran Trend Micro full scan twice and online assistance could not resolve. Trend Micro not on again this morning.

Original review posted by user Sep 17, 2018

I had been using Kaspersky Virus protection on my computer for...
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2 comments
Machele
#1562274

FYI: there is no need to pay for anti virus software. There are many free, and good ones, eg., Avast.

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Resolved
Review
#1358106 Review #1358106 is a subjective opinion of poster.
Service
Geek Squad Technical Support
Cons
  • Customer service and damaged product
  • Trend micro not working after switched from kaspersky
Reason of review
Trend Micro / Geek Squad
Loss
$500
Preferred solution
Let the company propose a solution

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7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
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