Best Buy Reviews in Willingboro, New Jersey
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Best Buy Provides Terrible Customer Service
I ordered three DVDs on cyber monday that were expected to arrive at my house between December 12th and 17th. I received an email saying all three items were backordered and to call their number to either cancel my order or change it to store pickup. As these items are a christmas gift I wanted to switch it to store pickup so I called and the representative told me it did not show the items were backordered on her system so I should call back tomorrow. I called the next day (Friday) and was told someone was trying to fix my situation and would e-mail me back on Monday. No one ever emailed me so when I called again a new representative told me there was nothing she could do and I just had to wait until the items came in. I am beyond upset and I will never again shop at best buy.
My 14 year old son bought a used Sky RiM vidio game for his play station 3 from Best Buy with his own money. When he tried to play it, the game froze. The next day my wife drove him back out to Best Buy. My son wanted to purchase a new Sky Rim video game so he would...
Best Buy Deal
Bestbuy in store customer service suck | Best Buy review from Willingboro, New Jersey
I bought Asus Laptop for $749.00, as soon as I got home, I notice the crack on the screen, I then return the laptop (the very next day) to a best buy near my house (Easton Road, Willow Grove Pennsylvania). Sales associate/ or customer service refuse to refund or exchange defective Asus laptop because of the crack on the screen, (They basically told me TOUGH) their reason was "The box is in good condition" except ofcourse the screen is damage. I ask to speak to a manager, however, for some reason sales associate said that no manager is available and they will tell me the same thing. The conversation escalate into an argument, first because my laptop is a day old and they refuse to take back their defective product, they also decline to replace, refund or fix (A day old defective product), second, they were just very rude and unprofessional. I was very disappointed and upset with best buy in willow grove and I would never buy anything from them again. Never again Best Buy.
Best Buy Manager
RIPOFF AT BEST BUY
I was speaking to a friend online who told me about a new laptop she bought at Best Buy on sale for $799 I went to look at it on line and there it was on sale at Best Buy for $749 This really aggravated me to see that a store would overcharge a customer and not say the lowest sale price which was current. This friend told me there were many college students buying the same laptop, and i felt bad. I sent my friend an email with a copy of the ad online to show Best Buy that it was their current advertised price. She did get a refund of $53.00. The $50.00 plus the tax. after I encouraged her to go back. I think its awful that many others were ripped off and didnt even know it, and especially young people who are going off to college and have so many expenses.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Best Buy? What happened? What can we help you with?