State: New Jersey Clear all filters (1 of 3257 reviews match)
filters
State:
City:
Show
3.6
Details

Update by user Sep 05

Best buy fixed computer and gave me free of charge a new Virus protection program. Great job!

Update by user Sep 18, 2018

Ran Trend Micro full scan twice and online assistance could not resolve. Trend Micro not on again this morning.

Original review posted by user Sep 17, 2018

I had been using Kaspersky Virus protection on my computer for...
View full review
2 comments
Machele
#1562274

FYI: there is no need to pay for anti virus software. There are many free, and good ones, eg., Avast.

View more comments
Resolved
Review
#1358106 Review #1358106 is a subjective opinion of poster.
Service
Geek Squad Technical Support
Cons
  • Customer service and damaged product
  • Trend micro not working after switched from kaspersky
Reason of review
Trend Micro / Geek Squad
Loss
$500
Preferred solution
Let the company propose a solution

Contact Best Buy Customer Service

Website:
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
All Best Buy Contacts

Best Buy Products and Services Reviews

Compare Best Buy to

Best Buy
Best Buy
8325 reviews
1.8
VS
Walmart
Walmart
8325 reviews
2.2
Compare Best Buy vs Walmart

Latest Question

Best Buy Questions