Best Buy Reviews in New Jersey, USA
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Best Buy sold twice repaired computer to me as new
I am extremely upset. I purchased an open box gateway computer tower model GM5472, serial number GCX76 910 14306, on Feb 12, 2008 from the Deptford NJ Best Buy. I had them start it up and it worked fine, so i left. I then went away for active duty military for 3 months. I come back to set it up on 5/9/2008. It started in Vista fine, but after 2 minutes a blue crash screen came up and stated that I should get assistance. I called gateway for assistance and they tell me that this computer has been repaired twice before for the same issues under another name. I was extremely upset to hear I bought a twice repaired computer, with no indication that it was repaired before. I then find out it was originally purchased on 8/22/07 and returned on 12/20/07. So, I basically got suckered into buying a twice repaired, 4 month used computer. This is outrageous. How come they get to return a defective computer 4 months later and wont let me exchange that computer for something else since they know it has been repaired twice already. It is very ridiculous that Best buy would sell me a computer that has had so many repairs, been returned 4 months later, and then sold to me. Now i have the same issues and they won't help me. I will be writing a ripoff report and doing everything I can to show how best buy has treated me. I cannot believe that Best Buy wouldn't help resolve this in any other way except to tell me they will repair it again and again and that is all.
Video cameras | Best Buy review from Livingston, New Jersey
Greetings, I bought two video cameras from Best Buy and the service was poor. I was told it would work with my mac computer it did not. I order to return it I had a pay a restock fee. I lost money buying the dvd and memory card already. Do not go to the Destin Best Buy. At a previous time I bought a micowave that caught fire. I was not able to return it either because it was past 30 days. I had only used it a handful of times before that incident. I wish I had read more reviews about a store first. I will be very very careful in the future buying from anyone. Thank you
Best buy not best price as advertised
Local Best Buy would not price match Sears on Appliances I tried to purchase LG Steam Dryer from Best Buy in Mt. Laurel NJ,. I was treated rudely whenI asked to Match Advertised price at Sears for same unit delivered and installed..Customer service would not give me to store manager instead I was told to call 888-bestbuy. I was told at that number that pricing was at the discretion of Store Manager. In short I believe that the local store was actively trying to avoid the issue by not letting me speak to store manager. I believe that the chain should adhere to their advertisement claims.
I recently purchased a Yamaha receiver at BestBuy for $699. One week later 6th Ave. Electronics advertised the exact same item for $498. I went to 6th Ave. and the item was in stock and being sold for $498. Here is a copy paste from the BestBuy website re: Price...
Best Buy Website
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