Best Buy - New htc-surround phone no help
i was given a phone for birthday 3-20-2011 bought on3-15-2011 and activated a week later.i overnite charge and phone dies on 2 calls or less of 10 + minutes.i took to best buy and asked for any help but told 'WE SELL NOT REPAIR OR REPLACE".YOU NEED TO RESOLVE YOURSELF !!.I AM IN NEED OF PHONE NOT BUY EACH MONTH.I WILL NEVER GIVE IN TO THIS TYPE OF ROBBERY.I ASKED FOR BATTERY,''NO' WAS THE REPLY.I WAS TOLD TO CALL HTC OR AT&T THEY MIGHT HELP BUT WE CANNOT!!!.i have never made over 3-4 calls a day and this phone is in car in daytime and inhouse on charge at nite.please tell me this phone can be used more than this!
Monetary Loss: $200.