State: Missouri City: Saint Peters Product: Best Buy Credit Card Clear all filters (1 of 57 reviews match)
filters
State:
City:
Product:

Best Buy in Saint Peters, Missouri - Black Friday Nightmare

I tried to buy an iPad Air 2 on Black Friday. After trying for over 2 hours to get my order to go through I gave it one more try. I found that not only did I not have an order listed, but conveniently, even though the order never got through, they took all my gift card money....strange. I got concerned so I checked my bank card statement to find that they had charged my credit card not once but twice for over a thousand dollars for an order that didn't exist in their records. After hours and hours and HOURS of phone conversation with my bank, Best Buy and being disconnected (after waiting for over 20 minutes..no less than 5 times) I was told that I'd just have to trust them, they'd make sure it didn't go through on my card. I've never dealt with such an inept group of customer service representatives and you guessed it, they never ordered the iPad for me.
View full review
Review
#571016 Review #571016 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Your bait and switch tactics
  • Customer service
Reason of review
No Order Placed and cc charged
Loss
$125
Preferred solution
Price reduction

Contact Best Buy Customer Service

Website:
www.bestbuy.com
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
All Best Buy Contacts

Best Buy Reviews

  1. 516 reviews
  2. 257 reviews
  3. 130 reviews
  4. 56 reviews
  5. 34 reviews
Best Buy reviews