I bought a washer and dryer in my springfield, mo store to be delivered. Two days later I received an email saying that my order had been changed to store pickup. The next day I received an email saying that my order had been cancelled. I called the number on the email and after waiting 25 minutes I was told that this was an in-store purchase and that their customer service call in number couldn't help me. Can't imagine what the customer service would be like once the appliances were actually delivered. Be warned!! I will tell everyone I know to avoid Best Buy
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#1108678 Review #1108678 is a subjective opinion of poster.
Best Buy Shipping Service
  • Bad service after purchase
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Best Buy - Geek Squad Laptop Repair Review from Springfield, Missouri

I went to best buy with my laptop i forgot my password so i removed something from my drive and it didnt work not good nomore iwas help by someone at the geek squad the said it would take *** week to fix it after two days we checkt the progress online and it said that the have to call me instade we callt them the told me that it could not be fix nomore because my harddrive didnt work nomore and the needed to get a repair set ore boot up disc but iam on vacation here so i didnt had time for that i had to pay infront 150 dollar but i got that back i askt a few times iff the where sure it was my hard drive and they where positive it could not be fixt now iam not in to computers ore laptops but i do know that i didnt remove something that ,y laptop would not work nomore so i went to a other store its a verry small store THE NAME OFF THE STORE I WENT TO IS SPRINGFIELD LAPTOP ON GRAND i went in there and told my story he open up my Aptop toke something out to test it and gess what it was fixt in 2 hours so i dont know what people that are at the geeksquad but in my eyes they are a bunch off *** and the man at the SPRINGFIELD LAPTOP STORE ON GRAND is a freaking good man who knows the work he is doing
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#736653 Review #736653 is a subjective opinion of poster.
Geek Squad Laptop Repair

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Mailing Address:
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Richfield, Minnesota 55423
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