Best Buy Reviews in Oxford Charter Township, Michigan
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Shipping issue | Best Buy review from Oxford Charter Township, Michigan
I ordered an item they said it would be there in 3 days. Then 7 days then 30 days. When I call to check the order it says awaiting carrier pick up(it’s said that for a week +). Yet they will not let me cancel my order until it ships to me. Cool thanks I totally wanted to wait a month for a laptop charger I needed. If you actually want your product use amazon.
Best Buy Shipping Service
Reason of review
Order processing issue
BEST BUY IS DISHONEST. BUYER BEWARE
BUYER BEWARE. BEST BUY IS DISHONEST. I PURCHASED A Samsung - 25.5 Cu. Ft. French Door Refrigerator AND RECEIVED IT ON 12/05/14. WHEN IT WAS UNWRAPPED BY THE DELIVERY PERSON IT WAS DAMAGED (NOT BUY THE DELIVERY PERSON). I WAS GIVEN THE OPTION OF SENDING BACK AND GETTING ANOTHER OR RECEIVING A $250.00 CREDIT. I ACCEPTED THE $250 CREDIT. I CALLED THEM ON 12/1914, INQUIRING ABOUT THE CREDIT. I WAS TOLD IT WOULD BE SENT OUT ON 12/19/14. TODAY, 01/03/15, I PLACED ANOTHER FOLLOW UP CALL ON THE CREDIT. I WAS INFORMED BY A SUPERVISOR CARLY THE CREDIT HAS NOT BEEN PROCESSED AND WOULD NOT BE PROCESSED AT THE AGREED AMOUNT. THEY OFFERED ME A $150 CREDIT. I INFORMED THEM I WOULD HAVE NEVER AGREED TO THESE TERMS ON 12/05/14. I ALSO ASKED THEM IF THEY WERE SURE THEY WANTED TO TREAT A LONG TERM CUSTOMER IN THIS MANNER AND IF THEY DID I WOULD NEVER PURCHASE ANOTHER ITEM FROM BEST BUY. THE SUPERVISOR CARLY INFORMED ME THEY WERE SORRY BUT WOULD NOT BE ISSUING THE $250 THAT WAS AGREED TO. DUE TO THE FACT BEST BUY LIED TO ME I WILL NO LONGER DO ANY BUSINESS WITH THEM.
- Customer service
- Your bait and switch tactics
Reason of review
Poor customer service
ISSUE THE $250 CREDIT/GIFT CARD THAT WAS AGREED TO ON 12/05/14
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