Best Buy Reviews in Grand Rapids, Michigan
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Saturday November 16th 2013 I called my Local best buy store # 406 to request the product availability of the Xbox one Day one edition. I spoke on the phone with a person named Jason. He was extremely friendly, and told me that pre orders for the Xbox one day one...
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Customer Service and BEST BUY
I like the comments about Was the first..No longer the first, so Best Buy needs to train their employees about good customer service, because that is the first way to close like a Circuit City..They are no longer the only place to buy anything special. The rude and non caring managers and employees is HORRIBLE..and thank god for these blogs, lets see how long this will be accepted by consumers who spend money..I KNOW FOR A FACT THEY HAVE TO SELL WARRANTIES and if customer has problems they get black balled..keep the postings coming, because that is the only way Best Buy is going to know consumers deserve some common courtesy
Best BUY FALSE AD
Best buy put this pc in Black Friday ad. Toshiba-Laptop / IntelÂ® PentiumÂ® Processor / 17.3" Display / 4GB Memory-Matrix Graphite-L775-S7307. Their website listed it as a $999.00 computer that you could buy for $349.00 on black Friday only. Within an hour listed as sold out. Turns out that this is the everyday price anywhere for this level pc. and Best Buy's everyday price also. And it is no longer sold out later in the day. So no more shopping at Best Buy for this lost customer. Think Best Buy could come up with better scam than this.
BEST BUY LOST MY 3 DAY OLD LAPTOP!!
Best Buy lost my 3 day old computer the end of January, it is now May 13, They still refuse to either give me a refund or another NEW in the box computer,, I have filed a Law Suit in Chattanooga TN, they have done this several times apparently previously... All i asked for was a refund of $1,500.00,,and I have all receipts or everything replaced New in unopened boxes...I filed suit for $5,000.00 in Hamilton County TN We appeared a week agon in civil court in front of Judge Moon and told Best Buy they need to either give me a refund or a NEW computer,,they still have refused to do either..
Best buy is a joke havent bought a thing there in a year!
First best buy "repaired" my computer or so they say... i had problems and it over heated ... and finally quit.. best buy had my computer over 4 months in geek squad headquarters.. do you think they would have there *** together to call me.. let me know whats going on.. .NO... do you think that they would understand i need my computer.. after all i did have a service plan... well after months of battleing with them ..they finally offered me a computer compatable with my computer... GOOD news they gave me a piece of ***.... ASUS every heard of them no me either... its slow it is cheap and not compareable to my hp... i was so disgusted.. I have refused to shop with best buy.. my family refuses for the hassle they put me through.. however.. to them oh well but to me and others shaddy business. .. dont offer something and treat a consumer badly... i spend good money on computers i paid 1200 for my hp new and they gave me a 400 computer in exchange saying thats compareable.. .sure some spects were not the good ones... thats for sure..
Never again! | Best Buy review from Grand Rapids, Michigan
I have never had such horrible customer service in my life. My sister and I purchased a washer/dryer from Best Buy. The system that they used to place our order was down at the time and we were assured that as soon as the system came up our orders would be completed. So after paying for our order we left the store thinking all was well. Issue #1 - I never heard from Best Buy everything I knew of my washer/dryer order was provided to me by my sister. If she didn't place an order I would have had no clue what was going on with my order.(BB answer - I don't know why no one has called you) Issue #2- They were going to deliver her washer/dryer to an address she hasn't lived at in over ten years. (BB answer - I don't know how that happened). Issue #3 - for 2 1/2 days no one in BB could find our order. (BB Answer - I don't know how that happened). Issue #4 - Executive relations tells me there is no form of compensation for my frustration because he felt that my sister and I were providing "conflicting information".(Basically we are liars.) I will never buy anything else from this place and I hope no one else does either. They have the WORST customer service ever!
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