State: Michigan City: Fort Gratiot Township Product: Best Buy Customer Care Clear all filters (2 of 292 reviews match)
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Best Buy in Fort Gratiot Township, Michigan - Defective products

1.5
Details
Tried to warranty PS4 headphones but male employees more interested in female employees rather than help out. Refused to honor warranty.
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Review
#1155933 Review #1155933 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Warranty issue

Best Buy in Fort Gratiot Township, Michigan - BRUTAL!!!!perience was a fiasco and caused me to cancel ALL policies an

Got extorted for $ by their GeekSquad people off site. In store people in Sarnia location were good but the 1800 geeksquad literally extorted my credit card, and charged me AFTER I already paid for monthly policy. Broken phone was lost and couldn't be tracked. It was BRUTAL and caused ME and several friends to cancel our policies. Best Buy doesn't get off the hook either. It was EASY for them to blame and point the finmger at the off site Squad but the Fish, STINKS from the head on down and doing business like that, should see them bankrupt in no time at all. Should be ashamed Sarnia Best Buy. You have LOST a LOT of collateral business. Good work!
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Review
#1108187 Review #1108187 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

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