Long Story Short - I need your help. The long story short is last year I bought an Apple Macbook Pro plus Black Tie with Accidental protection from Best Buy in Okemos, Michigan. It was pretty much a lemon from day one. I asked them last week to exercise my option for...
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6 comments
Anonymous
#546748

The first and only problem is, you bought a Mac.You sir are quite vague in this story. Doesn't describe when or how you tried to take it back, and what was said. Maybe consider putting forth the whole story, rather than leaving readers to guess.

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#337449 Review #337449 is a subjective opinion of poster.
Service
Best Buy Replacement
Loss
$3401

Best Buy Extended Warranty is a Fraud

I have purchased several extended warranties on various products over the years. I have returned products on three occasions and each time getting Best Buy to honor their obligations under the warranty has been near impossible. Recently I returned a lap top computer that was kept 90 days while the motherboard was located from Sony. Just go it back and the computer will not even turn on. The store manager refused to exchange it and instead wanted to send it back to Sony for further repairs. I would caution anyone shopping at Best Buy - This store perpetrates a fraud on every consumer that gets sucked in to this revenue enhancing trap.
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1 comment
Anonymous
#172666

the "extended warranties" are service plans. if you read the fine print they gave you when you purchased them you would know that.

they have to send your junk out to service it, if they can't fix it they then give you a new one. how is this fraud when it's clearly stated in the paper work?

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#188481 Review #188481 is a subjective opinion of poster.
Service
Best Buy Manager

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