Best Buy Reviews in Detroit, Michigan
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Ordered online and email say will be available for pick up today. Sooooo, after 5 hours no email or text saying to pick up, waiting on hold for 9 minutes to speak to LIVE person at store, I am told it will be couple days. They have to get from another store. But wait,...
Best Buy Shipping Service
Reason of review
Order processing issue
Best buy was the WORST buy EVER! Our washer had some sort of issue and was leaking through our ceiling. We decided to go to best buy and get a new washer. But then, we wanted a matching set. Fine. They said it would take a certain amount of days to deliver, and when it...
Reason of review
Poor customer service
Best Buy Nightmare
My son purchased 50" inch television from your Utica store. Employees of Best Buy put the television in his car and when he unwrapped it the next day the screen was cracked. He took the television back to the store where he purchased it the day before and they told him that since it was carried out of the store they would not replace it or refund it. Nothing in writing indicating that this is store policy, no signature by my son. Seriously, has your store management heard of the Uniform Commerical Code, Article 2, Section 316. This store has not heard the last of this complaint. This will be escilated to civil litigation. In this down economic time when money is being spent on very few luxury items, it is shameful that a large corporation like Best Buy can't stand behind it products. I see a class action lawsuit here if there ever was one. No disclosure, no signatures just Best Buy making the laws as they go along. BAD BUSINESS.
I have been a Best Buy customer for many many years. Not just any customer, but a loyal customer. When it comes to electronics, toners, accessories, etc… Best Buy was my one stop shop. All that changed on Sunday, October 23rd, 2011. On Feburary 6th, 2010 I made a...
I purchased a $600 Sony 40 inch flat screen TV on March 11, 2011 along with spending a couple thousand on a computer. The TV quit working, I returned it to Best Buy this morning only to be told that there is only a 30 day warranty period and I should have bought their...
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