Not sending a return shipping label | Best Buy in Randolph, Massachusetts

I ordered a replacement battery for my HP Pavilion Laptop Computer. When it came in it was the wrong battery. I called that day and a representative told me that a return shipping label (postage paid) would be sent to me in a couple of days. A couple of days later, no label. I called again. Again I was told I would receive it in a couple of days. I called today. They said a return shipping label would be emailed to me right away. This afternoon still no label. Called again. Now they tell me I'll get it tomorrow. I shouldn't have to wait a week for a return shipping label!!!
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