customer service store service customer geek squad phone manager order money people

Not sending a return shipping label | Best Buy review from Randolph, Massachusetts

I ordered a replacement battery for my HP Pavilion Laptop Computer. When it came in it was the wrong battery. I called that day and a representative told me that a return shipping label (postage paid) would be sent to me in a couple of days. A couple of days later, no label. I called again. Again I was told I would receive it in a couple of days. I called today. They said a return shipping label would be emailed to me right away. This afternoon still no label. Called again. Now they tell me I'll get it tomorrow. I shouldn't have to wait a week for a return shipping label!!!
View full review
Review
#331070 Review #331070 is a subjective opinion of poster.
Service
Best Buy Replacement

Contact Best Buy Customer Service

Website:
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
All Best Buy Contacts

Best Buy Products and Services Reviews

Compare Companies

Best Buy
Best Buy
8434 reviews
1.8
VS
Walmart
Walmart
8434 reviews
2.2
Compare Best Buy vs Walmart

Latest Question

Best Buy Questions