Best Buy Sales Manager Reviews in Manitoba, Canada
*** Customer Service | Best Buy in Winnipeg, Manitoba
I purchased an NU-START remote car starter for my car and got the extended warranty package. Recently, the remotes would no longer display the icons on the remote. It would still work but I couldn't tell if the doors were locked or not, nothing was displaying. So I took it into Best Buy with my warranty service plan. The sales guy tells me to call head office, its not their issue. So I call head office and they tell me they can't help, its the stores problem. So I call the store back and talk to a manager. First off, it is the stores issue, the sales guy was just tossing me off to someone else. Secondly, the manager tells me, I have to do all the warranty work myself. I have to contact the company who makes the remotes, arrange everything with them. So, Best BUy, after taking your money, doesn't lift a finger to help. And to top it off, the company(Staub Electronics) tells me my remotes are not covered under the warranty sold to me. AS IF! I am furious with this attitude from Best Buy, of promising goods and not delivering. I will never buy from Best Buy or Staub electronics again.
Best Buy Sales Manager
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