3 comments
Not resolved

Update by user Aug 18, 2014

Update: I took it into the Best Buy at a different mall after the clips were fixed by me (simple) and I got full trade in value, and I'm typing this on my new MBP!

Original review posted by user Aug 09, 2014

I went into Best Buy today and took in my Mini to be bought back for in store credit towards an Retina MacBook Pro.It was in BEAUTIFUL condition.

Yesterday they only plugged it in the TV. Today they took it in the back room, were in there for 10 minutes and came back saying "Oh there's a piece under it broken," which were the RAM spreaders/clips. I knew a year ago when I upgraded the RAM to 8 GB, that I mistakenly pulled it out too much. But would bugged me was the fact that this was the only thing they found that would void them from taking the computer and guess what, it wasn't even damaged!

A few minutes ago I sat down and carefully bent it back into place.

Although I thought it was broken a year ago it *** me off that they carelessly inspect it.

Yes it needed to be inspected, but between the 10-minute product lookup, the grab *** from the Geek squad guys, etc.I'm done with Best Buy for a while after we buy the rMBP from a different location where I expect to get full trade in value.

Review about: Ram Clips.

Review #520146 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Best Buy?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
pissedthefukoff

It wasnt damaged to the guy below. Oh and i see he took it to another location and tgey credited him full trade in.

haha
New Orleans, Louisiana, United States #858452

Wait.. you're mad that they won't buy back a piece of product that you admittedly damaged?

appleincfriend
to haha #858461

No, nowhere does it state in their ToS damaged items aren't taken.And if it was, it wasn't damaged.

It was only bent.At least the other location took it.

You May Also Like

Best Buy - Worst Customer Service in the store and online Best Buy "Went today to purchase a Moto Z 64GB Phone after checking to see if it was available through their website at the store I went to. Said there was plenty..." Read more Best Buy - The person who was driving the Geek squad Van plate 098 FYY on April 21st. Best Buy "I'm very concerned about the way this employee was driving the Geek Squad vehicle today between 4:00pm and 4:15pm. The driver came off the US 26 Sunset Highway speeding into..." Read more Best Buy - Don't go near this place Best Buy "My wife’s Asus laptop screen started flickering 4 days before the warranty was up. This was the only stroke of luck in the whole scenario that follows. Checked the device..." Read more Best Buy Sharp Cddh950P Stero Tape Cd Review Best Buy "Best buy is a horrible place. MY 1st expierence with them was in the store. I wanted to purchase an item they had on the shelf. They wouldnt sell it..." Read more My Name Is Dori, I'm a Real Person that Encountered a Life Saving Treatment! Yes The Holistic Sanctuary saves lives, I know They Saved my Son! The Holistic Sanctuary "My name is Dori, I am a parent of a son that was cured by Johnny and his staff! This place is the real deal. Johnny the Healer and the..." Read more CONSUMER ALERT: Roca Labs, Don Juravin and Gastric Bypass Alternative unveil new invention called the "Magic Night" pill Roca Labs "Consumers should be very, very careful when dealing with important health issues like weight control and seeking real medical professionals versus quack internet sales guys like Don Juravin a.k.a. (..." Read more Steinhafels Wharehouse Steinhafels "We bought a dining room table. When the dining room table was delivered the delivery team could not have been more rushed to get me to sign off and let..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more