I bought an acer aspire m5 about 20 days ago and the computer repeatedly freezes on me. I tried returning it today and they would not accept my return because it's only a 15 day return policy.
They changed their policy. I will never shop at best buy again because I'm stuck with a $700.00 laptop that doesn't work. They didn't even offer me store credit. I found the same laptop refurbished on groupon for only $450.00.
I will now shop at costco/ groupon/ amazon for my electronics. I will also tell all my friends and family to never shop at Best Buy.
Monetary Loss: $700.