Not resolved

December 3, 2017 around 7:45-8:00pm, I entered Best Buy Altamonte Springs Fl. to purchase blue toothe transmitter.

After searching around store with no luck, I flagged down a w/f employee and questioned location of device. W/F never said a word and pointed towards the tv section and began walking. I followed and another employee intercepted us. She told the w/m employee my product search.

She walked away w/o a word said to me. The male employee hastily escorted me to the stereo area and said ,"I'm with another customer and can't help you. I only came because you were with my store manager". He then walked away w/o assisting me or pointing to the area where I could find the device myself.

I spent over $3000.00 their during Xmas holidays and that is the service your store manager allows. *** poor customer service.

Product or Service Mentioned: Best Buy Sales Representative.

Reason of review: Poor customer service.

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What is a w/f employee?

What is a blue toothe?


Yes I agree with thias person

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