Best Buy Shipping Service Reviews in Louisville, Kentucky
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Best buy ripoff
I ordered a camera from bestbuy.com. I chose the store pickup option because as stated in their store pickup policy if after placing the item in your cart, if it says item is available for pickup then it is in stock. The order said the camera could be picked up at the Florence, Ky location that day. About 2 hours later I got an email stating that my order was ready for pickup. So i printed my order and took it to the store. After a 30 minute wait in line I was told the camera was not in stock and they had no idea when or if it would be available. Of course my credit card had been charged. The store wouldn't cancel my order so i had to call bestbuy.com to cancel. Bestbuy.com said they would ship the camera to my home when one was available but they couldn't waive the $3.99 shipping charge! Really? What a joke they are. I told them to stick it and canceled. I can buy this camera from hundreds of different places for the same price. So now i wait for a refund for something I never really purchased. Beware people. Best Buy is taking orders and charging cards for items they don't have and can't get. Sure you might get a refund but what a hassle. Don't shop bestbuy.com!
Best Buy Shipping Service
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