
Resolved Best Buy Reviews in Louisville, Kentucky
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Update by user Mar 04, 2016
One week after filing a complaint with the Better Business Bureau, we received a call from the GM of Geek Squad City, who apologized profusely and offered an exchange for the broken/lost computer. Issue resolved.
Original review posted by user Feb 27, 2016
Purchased Lenovo Thinkpad Yoga in Dec 2915 for $950 from... Resolved
Review
Cons
- Not being offered a full refund on a brand new defective produce
- No refund on new defective product
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Full refund
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