Stillwater, Minnesota
Not resolved
2.2
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1 comment

I went to purchase a camera at the store - none in stock. On line, they listed the Canon SX60HS at list price.

When I did a Google search of pricing, 2 major camera companies had lower prices - Beach Camera and BuyDigital. The on-line help people at Best Buy told me they do not match those companies and listed two others that sold at list price only. The Google search for major internet camera companies only listed 10 companies. If Best Buy matches prices, how can they choose and pick which ones?

This used to be a good company. I'm not sure what happened to them.

Why buy from Best Buy???

The other companies don't charge tax and give a much better return policy - 14 days vs. 45 days.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

  • Internet Match
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Anonymous
#886314

Both the companies you listed market in gray goods. Read the fine print.

Unless it specifically states that it is an sealed USA model you you will most likely receive a model from overseas. Overseas model, no warranty, manual in different language.