My son purchased a Toshiba Laptop from Best Buy in Aug 2008. Since then it has had one motherboard, two hard-drives, keyboard, power cord, and pretty much everything on the inside replaced at least once. Well it is back in again for the 5th time and they are now...
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Anonymous
#212988

Yes, my son does take care of his computer and everything else he owns. When you have had a computer in the store 10 times and they refuse to fix it something needs to be done.

Well BEST Buy had to give my son a new computer, they expected us to pay the difference for the new one and according to our lawyer we didnt have to. AS for the warranty he purchased the extended warranty and that is where Best Buy failed. It is only allowed to be check into the store three times and on the fourth time it is to be replaced. I had to point that out to them too.

They will never get any more of our money for a computer.

We have three laptops only one was bought there. Get alot better service else where.

Apparently you Move On works for Best Buy and is one of the managers who refuses to listen to customers.

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#188263 Review #188263 is a subjective opinion of poster.
I had a dishwasher installed by Best Buy in May of 2007. The first flood to my kitchen occured in June - - fortunately I came home fairly early in the leak and was able to shut the water off. The same service man came out and "fixed" the problem the next day....
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1 comment
werte
#11132

I feel so sorry for her. My friend has been trying to get the fridge fixed from them.

They don't return phone calls. I didn't realize till I had a problem with them how many people had soooo many problems with their products. I bought a video camera... I will never do it again.

Just remember we get what we pay for.... cheap stuff from China

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#116554 Review #116554 is a subjective opinion of poster.
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