I I bought a Lenovo idea pad at Best Buy. Brought it home and started it up.
A window popped up with a warning about a Trojan virus? It prompted me to call a number immediately. So I did not knowing it was a scam. I spent 2 hours on the phone talking to what I thought was support.
No it was a scam. Ok so Best Buy sold me a computer with a virus on it, seriously, When I went to return it they refunded me but as far as the 100$ charge for talking to the scammer was not their problem. So I am 100$ dollars out with no computer. The kid who sold it to me said take it home and start it up!
Really I wish it was that simple. So disappointed I will never shop there again and you can be sure I will spread the word. I'm a teacher in the Londonderry school district who is well respected.
Sorry Best Buy word of mouth travels fast. Sincerely, Leslie Moore
Product or Service Mentioned: Lenovo Laptop.
Reason of review: Computers sold with viruses on them.
Monetary Loss: $100.
Preferred solution: Full refund.
Best Buy Cons: Wasteing my time.