Best Buy - I payed for one lens and received another one (3 times cheaper)
I sent 4 emails to best buy...After a pick up in Orlando store, i realized that i had a problem. I bought 4 items, as Order number: BBY01-59399701162 ... and 1 item is wrong...
After the 4th time... i give up..
OK BEST BUY..
i tried, i waited... and 0 answer... it was simple... i payed (US 339,99) for 1 item and you sent me another one, cheaper (US 100,99)... i asked you a refund...and nothing... radio silence.... i just received an auto reply email........the math is simple... $ 339,99 - $ 100,99 = $ 239,00 of refund.
I beg you, can you please, if it´s not a big deal for you, and if i, your costumer, am not disturbing you....give me a discount with the same difference that YOU need to refund me ?? i live in brazil... i cant go to the store...but i can buy another item and send it for a friend there (USA)...so no problems with the delivery....
so, i propose to you..... i will buy the item that I WANT since the first time..... but please give me the refund that is mine as a discount ........ you can check your Orlando, FL store 1530 inventory... you will notice that you made a miskate.... i bought a Canon 50mm F1.4 lens .... and you send me a Canon 50mm F1.8 lens!!!!
can you please give me a cupom or something that turns the Canon 50mm F1.4 from $ 339,99 to $ 100,99 ? ...... if you dont want to refund me , ok... so for justice, give me the discount !!!! this help you ? this make it more clear for you ? i sent you photos! i sent you the receipts... everything... I AM ASKING you to check your inventory .... i am not here wasting my time...
PLEASE CHECK THE PHOTOS! THE NUMBERS, THE CODES!!!!! you must realized that you sent me the wrong product... i payed more than US $ 2.777 in the total order (see the photos) !!!! .....
More Review Details
- Monetary loss:
- Review category
- Auctions and Internet Stores
You May Also Like
- "I bought a LG stainless steel dishwasher from Best Buy for a rental property. When opening the dishwasher door, the appliance falls forward as the brackets holding it in..."
- "Today I experienced some of the worst customer service I have ever received and by far the worst Best Buy I have ever been too. On Friday I went..."
- "On cyber Monday, I looked at the deals. Best Buy had an iPhone 6 advertised for $1. Wow I said, I have got to get this deal. I went to..."
- "So I have worked for the company for a few years now at a few different chains in a few different states. Each time transferring easily to my current postion..."
- "My parents took my son to get a hair cut at the Smart Style within the Walmart in Beeville, Texas. The haircut he received was very crooked and looked like..."
- "I am having the same experience with Gold Crown Resort. When we purchased our membership we were told the annual renewal fee was waived for life. Now, all of a..."
- "WARNING!!!!!!!! FAKE CLOTHES FROM TURKEY. OWNER OWNS MULTIPLE SITES AND SCAMS PEOPLE.JUST GOOGLE IT YOU'LL SEE HUNDREDS OF REPORTS .CHECK OUT THE EMAIL RESPONSE I GOT IN THE PIC ATTACHED...PROOF...."
- "I briefly saw Dr. Michelle Zetoony, D.O. (Pinellas County, Florida) in 2012 to renew sleep medication because my doctor died. (Nudell is her former surname). Dr. Zetoony asked..."
- "Today I went to sonic and got a cheese coney cheddar please (footlong) and a regular fry with cheddar. I was asked at the speaker if I wanted a regular..."