Brandon, Florida
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1.0
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They will knock you down in the store trying to sell you something. Gob forbid you need to call back and talk to a live person.

Call customer service its like connecting dots.

They pass you from one operator to the next.

Worst case of customer service. That's what drove sears out of business and now bestbuy is headed in that direction.

I just want to ask a question??????

Its like all you get is robots.

I'll buy online next time from a competitor and skip the damn aggravation. I'll even pay more to talk to a live body....

Product or Service Mentioned: Best Buy Customer Care.

Reason of review: Poor customer service.

Preferred solution: after 1-1/2 hrs on hold and bouncing around fianly got a real person who gave a ***.

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Anonymous
#1735161

I don't think sears went under due to phone system but gob forbid we question that right now. What will end brick and mortar retail stores is self absorbed me me me customers.

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