I bought a computer 3 weeks ago, and it is full of problems. I took it into the store today, and asked what they could do to fix the problems.
They said they could sell me a $200.00 tech support program. Other than that they weren't willing to do anything.
The manager and team were extremely cold and rude. They said I was one week to later for a return, and basically after only owning it for 3 weeks it would cost me $200.00 , to get it repaired. I told them I wouldn't be buying anymore products from them again, the manager said he gets threats all day long.
Wow!, what an attitude and what does that say about Best Buy. This took place at the Grand Junction store in Colorado.
The manager's name was Shawn Cheever. He has cost Bet Buy some future sales for sure.
Product or Service Mentioned: Best Buy Sales Manager.
Monetary Loss: $350.