Not resolved

I took the day off from work to accommodate the 4 hour window of time that my delivery would occur ( 8am- 12 noon). It is now 1 pm and still no delivery.

After holding with a phone operator for 30 min. I was told I was #8 and the deliverer was currently on #5. So I need to wait longer for this delivery. I was told it could be another 45 min or longer.

In my opinion if the delivery was going to be delayed than a phone call should have been made.

I am very disappointed with this delivery. I understand that this is a busy holiday time, but then hire additional drivers, or at least let the customer know it could be longer.

Product or Service Mentioned: Best Buy Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Best Buy Cons: Poor delivery service, Do not stick to their four hour window.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

It's commonly known that big box store delivery services are always late. Either buy local or plan accordingly. I always assume I'm going to be waiting on them for most of the day.


I have the same problem, right now!! My window was 12-4..

I got a hold of them at 415, only for theme to say they can't get ahold of anyone from the warehouse and call back know an hour.

I'm pissed. Which number did u call???


Best Buy Reviews

  1. 537 reviews
  2. 263 reviews
  3. 130 reviews
  4. 56 reviews
  5. 36 reviews
Best Buy reviews