Bought a 55" tv / mount / sound system- was told delivery will be within 5days- got home waited for delivery and got sound sys and mount, no tv. Delivery people didn't call me to arrange time; evidently store doesnt have the tv either.
Customer service tells me they dont know what happened (literally no clue), better yet they changed my delivery date- didn't have the curteousy to tell me. After 3 calls and half day wasted, they tell me delivery date is changed (told me they would call and let me know but didn't call me so had to call them to find out). And what's my recourse? they tell me I can return it if I want - seriously!
I have bought so many things from this company for so long- this is a sign to look for an alternative. A sad goodbye - NO MORE BESTBUY FOR ME.