If you're thinking about purchasing with Best Buy's online shopping, don't! I recently placed an online order only to receive a message that there was a glitch in their system.
Well this "glitch" caused my credit card and my gift card to be charged while no order was created. Now I have to wait "x" number of days for my gift card to be refunded. The bank was able to clear the charge of my credit card thankfully. They aren't even able to let me know when I'll receive the funds back on to my gift card.
I've been getting different answers all week! I've spent at least 5 hours on the phone with different representatives. I googled "best buy ghost order" and so many forums pop up with others experiencing the same situation! Even someone who ordered with one of their agents over the phone!!
Don't waste your time. Order somewhere else!
Product or Service Mentioned: Best Buy Gift Card.
Reason of review: Problems with payment.
Monetary Loss: $221.
Preferred solution: Full refund.