Best Buy Reviews in Warner Robins, Georgia
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Best Buy --worst sell
I go to Best Buy looking for a radio to be installed in my car. Associate in car radio department is installing radios in display but can;t help me so he goes looking for someone who can. Came back again empty handed and left to look for help again. I get tired of waiting and head to the front of the store thinking I will not see people because they are either buisy or on their break. See plenty of associates idly chatting. Call store manager once I get home. Told them what happened. They say I should be compensated in some way and receive the help I deserve. Go back to the store. Meet the manager and another manager. They apologize. Go with associate from car radio area to find car radio. He can not find it at first and then I find it, But am told they are out of stock on that one. Also told they do not have an installation tech now and it will be two weeks before he is ready. Told I could go to neighboring town to have it installed there. Find out I have to pay for all parts in installation. OMG!
Best Buy Installation
- Convenient location
- Bad customer service
Reason of review
Poor customer service
Let the company propose a solution
BEST BUY LIES!
Called Store Spoke to Geek SQUAD Adviced him I purchased A TV on 02/03/2012 today was 03/17/2012 sound wasnt working on tv less than 2 months old. Was told to bring it in for a refund exchange spoke with agent JC.. Even Told Me They Could Do a Over Ride. Well Stephanie Comes Out The Low end Manager and says its past 30 return.. Sorry... I asked For A STORE MANAGER SHE TOLD ME HE WASNT WORKING TODAY... Walked OFF FOUND THE STORE MANAGER 2 MINUTES LATER!!!!!! SHE LIED TO A CUSTOMER@!!!!! IRRATED THIS IS THE SECOND PURCHASE IVE BEEN BURNED ON... SEE YOU IN COURT BEST BUY!!! :) BURN ME ONCE SHAME ON ME BURN ME TWICE SHAME ON YOU...
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