Best Buy Reviews in Snellville, Georgia
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
I just had the most awful customer service interaction with A customer service representative on the phone. I purchased a Apple Watch for a family member for Christmas. I was expecting the package today after calling UPS I found out that the package was not picked...
Best Buy Deal
Reason of review
Problem with delivery
No help in the store? The solution is place a phone order while standing in front the customer service person | Best Buy review from Snellville, Georgia
I went to the snellville, store in gwinnette county Ga. Prior to going to the store I call for info on a laptop computer. I was invited to place the order on the phone but I declined because I wanted to shop around. After spending 1 hour trying to get help from someone I did the ridiculous, while in the store I got on the phone, and was able to place the order, while standing about 100 ft from the employee, I asked him when could I pick it up? Then waved to him and said am right here. This snellville bestbuy is the worse for help in the store, dont go there,
Best Buy Extended Warranties-No Good
I purchased a Sony Vaio laptop from best Buy on 6/15/2010. The purchase price was $1030.00, with an additional 3YR geek squad warranty. I needed some repairs for the laptop and sent it in. I was informed that the laptop was not able to be repaired and that they would do a reimbursement or replacement of the product. I get to the store and they no longer have any Sony laptop in the store, but they have them online. What I'm really upset about is that they determine my market value of my laptop was 679.99 with tax's $ 734.39. Why would I have paid 1030.00 plus $ 349.99 total 1379.99 to be told they will give me S 679.99 two and half years later. Talk about getting robbed? Some, No Lemon Policy. Talk about pissed- off. I will be closing my Best Buy, account and will not continue during business with them. Not to mention in-store fraud on my account.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Best Buy? What happened? What can we help you with?