Best Buy Reviews in Marietta, Georgia
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Geek Squad a joke | Best Buy review from Marietta, Georgia
Purchased a new dell computer 8 months ago. My husband purchased malware and had Best Buy geek squad in stall it today. The woman who assisted him said they would run a "free" diagnostic test on the computer after the malware had been installed. The Computer locked up. He had to take it to Best Buy and for $85 they can fix it And for another $100 they can "rush it". They have my work computer for 3-5 days....no computer= no work= no paycheck. Ridiculous. Note to Best Buy consumers......don NOT ever use the Geek Squad. They are a bunch of high school grads with no credentials and NO skills.
Reason of review
Poor customer service
Let the company propose a solution
BEST BUY DONT STAND BEHIND PRODUCT
BEST BUY DONT STAND BEHIND PRODUCTS THEY SELL. YOU BY A EXTENDED WARRANTY TO HAVE A SECURE FEELING ABOUT WHAT YOU BUY AND BEST BUY GIVES YOU THE RUN AROUND AND WONT REPLACE A BAD PRODUCT. ILL NOT SHOP AT BEST BUY EVER AND WILL TELL EVERY BODY I CAN NOT TO EVER GO TO BEST BUY YOU CALL BEST BUY AND THEY SAY THEY WOULD RATHER BE SLAMMED BY THERE CUSTOMERS THAN FIX A SIMPLE PROBLEM LIKE JUST REPLACE THE BAD PRODUCT BEST BUY IS THE WORST STORE I HAVE EVER BEEN IN AS FAR AS TAKING CARE OF THE CUSTOMER I WILL NEVER SHOP THERE AGAIN
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