Best Buy Customer Care Reviews in Atlanta, Georgia
Dissed @ best buy
I'm very dissatisfied with waiting such a long wait @ pick up from an online order. This was even worse than the wait at Christmas time when there were actually customers in line. I was the only person picking up & there were only a few customers in the whole store. felt I was being ignored even as employees knew I was there waiting to be helped. only one employee already helping another customer in a nearby dept. seemed interested in helping me by trying to contact someone else to help me. He had noticed how long I had been waiting. He was the only employee that seemed to care & seemed to be the only one there in the area that was actually working like they should. It took 20 mins. before I was helped then 10 mins. to get the product I had ordered. It had to be located then the employee had to go to the back of the store & get it & bring it to the front of the store. I was ready to walk out & go to Walmart just from waiting for so long. they had one more minute left before I would leave & that was even before I was actually helped. I feel I should have left anyway. I could have gone to Walmart, chose the product I wanted, put it in my shopping cart, checked out, & left the store in less time it took @ bestbuy pickup right at the front door! I'm completely dissatisfied. This will affect future purchases.
Best Buy Customer Care
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